Privacy Policy - MacroMint
Effective date: 20.11.2025
Controller: ProTech Software Labs FZ-LLC (“we”, “us”, “our”)
App: MacroMint (iOS)
Contact: community@lose5dxb.com
1) What this policy covers
This Privacy Policy explains how we collect, use, disclose, and protect information when you use the MacroMint mobile application and related services. It specifically addresses Apple HealthKit data and in-app subscriptions.
MacroMint is a wellness tracking tool, not a medical device and does not provide medical advice. Always consult a qualified professional for personal medical concerns.
2) Data we collect
A. Account & Identity
Sign in with Apple: stable user identifier; your name (if you choose to share); email (which may be Apple’s private relay).
Profile basics you provide: e.g., height, weight if not available via HealthKit, locale/language.
B. Health & Fitness (HealthKit)
With your explicit consent, we may read the following HealthKit data only to power app features (e.g., calorie burn estimates, energy rings, coaching):
Body measurements: Body mass (weight), Height
Activity/energy: Active energy burned, Basal energy burned, Step count, Apple Exercise Time
We do not write HealthKit data unless you explicitly opt into a write flow. We do not use HealthKit data for advertising, sell it to third parties, or share it with data brokers. Health data remains encrypted by iOS and (if transmitted) is encrypted in transit and at rest.
C. Subscription & Purchase
StoreKit/Apple IAP receipts, product identifiers, subscription state, and error codes for support and entitlement.
D. Usage & Diagnostics
App events (e.g., screens, taps) in aggregate; crash logs and performance metrics (OS-level). No cross-app or third-party ad tracking.
E. Device & Technical
Device model, OS version, language/region, and anonymized identifiers generated by the app (not advertising IDs).
3) How we use your data
Provide the app: personalize UI, compute calorie budgets/energy rings, show weekly challenges, render insights.
Subscriptions: validate purchases, manage entitlements, and support refunds/issues.
Improve & secure: diagnose crashes, detect abuse, and refine features.
Communicate: service notices, policy updates, and essential subscription communications.
We rely on your consent (HealthKit), contract performance (provide the app/subscription), and legitimate interests (security, product improvement), as applicable.
4) How we share data
We share only what’s necessary with:
Apple (in-app purchases, Sign in with Apple, receipts).
Cloud hosting (AWS): storage and compute (e.g., S3, DynamoDB) to run MacroMint.
Service providers under contract (confidentiality + security).
Authorities when required by law.
We never share HealthKit data with advertisers or data brokers, and we never sell your personal data.
5) International transfers
We are UAE-based and primarily use AWS me-central-1 (UAE). Some providers may process in other regions where appropriate safeguards are in place (e.g., encryption, contractual protections).
6) Your controls & choices
Health permissions: manage in Settings → Health → Data Access & Devices.
App permissions: manage in iOS Settings.
Data access/deletion: request a copy or deletion of your data at community@lose5dxb.com. Deleting the app does not cancel your subscription (see Terms).
Email preferences: we only send essential service messages.
7) Children
MacroMint is not for children under 13. In the EEA/UK, if you are under 16, you must have parental consent where required by law.
8) Security
We employ administrative, technical, and organizational measures (least-privilege access, encryption in transit and at rest, key management, environment isolation). No method is 100% secure; we work continuously to safeguard your data.
9) Data retention
Account & purchase data: while you maintain an account/subscription and for a reasonable period afterward for compliance/audit.
HealthKit: we minimize server copies; when processed server-side (e.g., synchronization), we retain only what’s necessary for features and delete/anonymize when no longer needed.
Diagnostics: short operational windows unless legally required longer.
10) Your rights
Depending on your location, you may have rights to access, rectify, delete, port, or restrict processing. Contact community@lose5dxb.com. We will verify your request and respond within applicable timelines.
11) Changes to this policy
We’ll update this page when we change our practices. Material changes will be communicated in-app or by email where appropriate.
Contact: ProTech Software Labs FZ-LLC, United Arab Emirates — community@lose5dxb.com